Accessibility Statement

TCN Group Pty Ltd (TCN), its subsidiaries and affiliates (collectively “TCN”) are committed to providing a superior digital experience for our consumers and our business customers, and we are particularly concerned about making our websites accessible to individuals with disabilities.

For the best online experience, TCN recommends that your technology be kept up to date:

• Use the latest version of your web browser; and

• Use the latest version of your assistive technology

 

Technical Assistance

In the event that an individual with a disability experiences technical difficulties in accessing a TCN website, please call us at 03 7003 5405 or send an email to ADA_Support@incomm.com. In your communication to us, please specify the nature of the technical difficulty, including the website URL that has presented an accessibility challenge.

Requests for Accommodations

For individuals who need to request a reasonable accommodation to access product, services, information or materials on a TCN website, please call us at 03 7003 5405 or send an email to ADA_Support@incomm.com. Please describe the accommodation requested and include your contact information (such as an email address and/or telephone number). Depending on the nature of the request, TCN may need sufficient advance notice to provide a reasonable accommodation.

Third-Party Websites

TCN’s websites may contain links to webpages hosted by third parties. Unfortunately, TCN cannot make any representations with regard to the accessibility of third-party websites and is unable to remediate accessibility barriers on such websites if they exist.

Feedback

We are always working to ensure that our products, services, information and materials are accessible to all of our business customers and consumers, including individuals with disabilities.  If you have an idea to improve accessibility or a question about accessibility support, please contact us at 03 7003 5405 or ADA_Support@incomm.com. We welcome your feedback.